Gexa Energy Lp
20 Greenway Plz Ste 600
Houston, TX 77046
Phone:
Markets: Houston, TX Metro
Neighborhoods: Greenway/ Upper Kirby , Central
Houston, TX 77046
Phone:
(713) 961-9399
Markets: Houston, TX Metro
Neighborhoods: Greenway/ Upper Kirby , Central
Sponsored Listings
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Customer Reviews
Below Average Customer Service
Reviewed by transamgurl
9/27/2008
The customer service reps are not always knowledgeable about the services you are recieving. They certainly don't go out of their way to help you pay your bill. They don't tell you ALL your options. The wait time just to speak with a…
Pros: They WERE the cheapest electric co. but not anymore Cons: Extremely long hold times, rude customer service reps, high rates and extra charges
Service Not Informative
Reviewed by barryalsup
2/20/2008
I signed up for a Gexa account in October 2007. The fine print indicated that it was a 12 month contract with an early termination fee. When I called in February 2008 to cancel my service, they service rep did not indicate that I was…
Pros: Good per kwh prices Cons: Lack of concern for keeping existing customers
