They installed a new A/C unit at my house that failed 3 months later. In my hands right now I have a bill from them for $162 for their "warranty handling fee" for them to repair the new burned up unit they just put in. 1. They lady that…
Cons: Poor everything.
The phone agents/receptionists are extremly rude and unhelpfull. For the money these people charge you will be better off with someone else...
Tri Lectric's customer service department is comprised of extremely rude and unprofessional people, unwilling to help the client. It seems like they are using the answering service/receptionists to handle customer issues.
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